ConfiDental Care remains open.

We hope that you and your family have been safe and healthy, granted that this year has not started well!
We wish to inform you that as dentistry is an essential medical service, we remain open to provide dental care during the lockdown period.

To keep you safe we will continue to implement social distancing measures and use appropriate PPE to protect everyone in the Dental Surgery.

We request that all our patients continue to wear a mask when attending.

Having healthy teeth and gums is even more important now, as good oral health is essential in helping you maintain your overall general health and well-being; it is also important that children grow up with a positive attitude towards their dental visits and thus are monitored regularly.

We are delighted to inform you that we are now accepting bookings for children as well.

Please note – If you are shielding/clinically vulnerable and have a dental problem we can arrange a telephone call by the dentist.

Please call reception to schedule a call: 020 8289 3388.

What next? 

If you wish to make an appointment, please click on the link below to read about our updated process for new and existing patients.

Pre Appointment Process

Please continue to attend your appointments as normal. We have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff. 

If you are worried about your attendance please contact us to discuss your concerns.

We continue to recommend that patients in the high-risk category delay non-essential treatment until further guidance has been given by the relevant authorities.

When you arrive:

Please wait outside and notify us of your arrival. We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional. We will continue to check your temperature and if this is above 37.8C, you will be advised to rebook your treatment and to follow government guidelines. Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.

As you enter the building you will need to use the alcohol disinfectant rub to disinfect your hands.

The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. The air purification/exchange units will continue to be used throughout the day in each surgery. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage. 

Please do not be concerned as we continue to maintain high standards of cross infection control.

Stay safe and please contact us if you have any questions. 

If you have an acute emergency and are in severe pain, please contact the surgery on 020 8289 3388, lines may be busy as we work through enquiries. Alternatively, email info@confidentalcare.co.uk and we will endeavour to get back to you as soon as possible.

Kind regards,

ConfiDental Care Team.